1. What does PD (pupil distance) mean?
2. What is the difference between Grey
#1, Grey #2, and Grey #3?
3. How do I know if my prescription will
fit in the style I like?
4. What happens if I am not happy with
my glasses?
5. Do you offer a warranty?
6. What is a test ride?
7. Can I try on the frames locally?
8. What are the different colors of tint
used for?
9. What is the difference between polycarbonate
and CR 39 plastic lenses?
10. I was interested in getting lenses
that change into sunglasses when I go outside. Do you
carry them?
11. What about bifocals or progressive
lenses (e.g. Varilux®)?
12. My prescription is outside the listed
available range. ?
13. How long does it take before I receive
my eyewear and what are the shipping costs ?
14. Should I place a prescription order
on the internet without advice from a licensed optician?
15. Why should I use Sportrx over my
regular optician?
What does PD
(pupil distance) mean?
A: It is the distance from one pupil to the other. You
can get your PD from the last place you ordered glasses.
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What is the difference between
Grey #1, Grey #2, and Grey #3?
A: Grey #1 is very light, barely noticeable- there is
a jump to grey #2 which is a sunshade that you can still
see your eye through and grey #3 is a sunshade that you
can not see your eye through. to the
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How do I know if my prescription
will fit in the style I like?
A: We provide prescription limitations with all our styles.
We also are available to call and we will ask your prescription,
PD, face, shape, general size, and sport to ensure a good
fit. to the top
What happens if I am not happy
with my glasses?
A: We provide a satisfaction gaurantee that states if
you get your glasses/goggles and you have problems with
fit, style, or prescription we will remake them one time
for no charge unless there is an upgrade in frame or lens.
In this case you would pay only the difference. If all
else fails and we cannot find the style that is right
for you we will refund all but a restocking fee of $30.
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Do you offer a warranty?
A: We have a one year warranty on the frames. Your prescription
lenses are not covered under a warranty. to
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What is a test ride?
A: Our test ride program allows prescription wearers to
try on a specific frame before purchasing them in prescription.
This is available for Sportrx styles only to
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Can I try on the frames locally?
A: Many Harley dealers and after market shops carry the
Wiley X and Pan Optx lines. Other brand name styles you
maybe be able to try on and you can find dealers near
you usually on their web sites.Once you have decided on
which style you like just call and give us the style number
and your prescription. to the top
What are the different colors
of tint used for?
A: Grey is used for all around use and is available in
#1, #2, #3. Grey will not change colors when looking through
them. Brown #3 will provide mild contrast and sunshade
but it will change the color of things you see. Amber
is a high contrast lens designed for low light situations,
depth perception enhancement,or a very light amber may
be used at night. Yellow is typically used for very high
contrast needs such as hunting. to
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What is the difference between
polycarbonate and CR 39 plastic lenses?
A: CR-39 refers to the type of plastic that is used to
make prescription lenses. This is optical plastic and
provides very little distortion .It is more lightweight
and thinner than glass making it comfortable to wear.
It is more impact resistant than glass, but may still
break and shatter upon impact. Therefore, it is not recommended
for active sports and motorcycling. It is more scratch
resistant than polycarbonate, but will scratch if not
properly taken care of. Polycarbonate is an impact resistant
material. . It is becoming used more and more today especially
for motorcycling and action sports.. Although polycarbonate
is impact resistant, it should not be considered breakproof
or shatterproof. However, polycarbonate is the strongest
material available and will have the tendency to break
into large pieces versus small pieces which are not as
dangerous. Polycarbonate is the thinnest and lightest
of all materials. to the top
I was interested in getting
lenses that change into sunglasses when I go outside.
Do you carry them?
A: Yes! We are proud to carry the latest in Transitions
Lenses®l which are so smart they go from clear indoors
to as dark as sunglasses outdoors. Their advanced technology
adjusts to changing light, so you see clearly and more
comfortably in virtually any light condition. Indoors,
Transitions Lenses® are as clear as your regular eyeglasses.
Outdoors, they quickly darken, getting as dark as sunglasses
if necessary. And Transitions provide 100% UV protection.
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What about bifocals or progressive
lenses (e.g. Varilux®)?
A: We are Proud to now offer Bifocals and Progressive
no-line Bifocals! We have several different options available.
Please email us for more information! to
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My prescription is outside
the listed available range. ?
A: Yes! Special orders, like very high prescriptions are
handled on a case-by-case basis. For a price quote for
your Rx, or for an item not listed on the website, please
call us at 1-888-831-5817. to the top
How long does it take before
I receive my eyewear and what are the shipping costs?
A: Standard shipping $7.95 2-3 weeks dpending on where you are located.
Expedited Shipping $25.00 7-10 days.
Express Shipping $35.00 3-5 days.
International Shipping Fedex $35.00
International Shipping Global priority $20.00
Please note that Sportrx does not guarantee delivery within these timeframes and cannot be held responsible for late delivery.
For international shipments the customer is responsible for all duties and taxes collected by the foreign country.Please inquire from your customs office what these are before purchasing.
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Should I place a prescription
order on the internet without advice from a licensed optician?
A: No,our licensed opticians are specially trained to
assist you in choosing the correct frame for your individual
prescription based on your preferred activity.Opticians
are trained to help you achieve maximum visual acuity
based on your Pd,amount of diopters and any astigmatism.We
recommend you take advantage of this free service by calling
1-888-831-5817 (7am--5pm PST) to the top
Why should I use Sportrx
over my regular optician?
A: Cutting 8 and 10 base lens to fit in a wrap frame
is a very specialized process which requires specialized
cutting equipment and knowledge.The possiblity for optical
distortion is much higher than regular frames.We have
been processing wrap frames for 8 years. to
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