A: We provide prescription limitations with all our styles.
We also are available by phone, we welcome you to give us a call and we can discuss your prescription,
PD, face, shape, general size, and sport to ensure a good
A: We stand behind our work! If you’re not 100% satisfied with your glasses, you can return them within 30 days of receipt for a full refund, or credit towards a new pair. Your glasses, accessories and packaging must be in the original condition. If you are outside of the 30 days, call and ask to speak with a sales representative. If your prescription changes within 60 days of receipt, we offer a one-time replacement option.
A: All manufacturer warranties apply to your SportRx purchase. Additionally, if your lenses include any of our anti-reflective coatings, we will replace your lenses for free if they get scratched within two years of purchase during normal use, otherwise, we offer a onetime one year scratch warranty. Our warranty policy does not cover loss, theft, or changes to your prescription.
A: Many brand name styles are available at local sporting goods stores. Please visit the manufacturers web site and enter your zip code to find a dealer near you. If you are unable to do so, please give us a call and ask us about our Test Ride program!
A: In snow eyewear, we only use about four hues; amber, vermilion, yellow, and grey. We also use mixtures of colors such as rose copper (vermilion and brown). As to the question posed, each color has a specific purpose:
A: Yes! Select goggles come with Photo chromic shields. Due to polycarbonate's inherent UV filtering attribute, inserts cannot be made in photo chromic lenses, as the will not change due to the lack of UV light. Please call 1-888-831-5817 and speak with an optician to determine which goggles are available with photo chromic lenses.
A: Special orders, like very high prescriptions are
handled on a case-by-case basis. For a price quote for
your Rx, or for an item not listed on the web site, please
call us at 1-888-831-5817.
12. How long does it take before
I receive my eyewear and what are the shipping costs?
A: We generally say 2-3 weeks, but depending on your prescription, frame and lens selections you may want to give or take a few days. Please see below:
Standard shipping : (USPS) 2 – 3 weeks. FREE
Rush shipping : Standard processing, ships via overnight service. $25.00
Express Shipping : Ships from us in 3 – 5 business days via overnight service. $35.00
International Shipping Fedex : $40.00
International Global Priority : $30.00
13. Should I place a prescription
order on the internet without advice from a licensed optician?
A: No,our licensed opticians are specially trained to
assist you in choosing the correct frame for your individual
prescription based on your preferred activity. Opticians
are trained to help you achieve maximum visual acuity
based on your Pd,amount of diopters and any astigmatism.We
recommend you take advantage of this free service by calling
1-888-831-5817 (7am--5pm PST).
14. Why should I use SportRx
over my regular optician?
A: Cutting 8 and 10 base lens to fit in a wrap frame
is a very specialized process which requires specialized
cutting equipment and knowledge.The possibility for optical
distortion is much higher than regular frames.We have
been processing wrap frames for 13 years.
Address 7283 Engineer Road, Suite A, San Diego, California, 92111 USA Phone 1-888-831-5817 Fax 1-858-571-0580 Emailinfo@sportrx.com
Although sports eyewear is intended to offer the best protection available, there is always the possibility that the wearer may sustain an eye or facial injury due to severe impact or because of the nature of the athletic activity. If the eye protector incurs a severe impact or is neglected or misused, the degree of eye protection provided may be reduced. In any case, the frame must be replaced. Failure to do so may result in permanent eye injury.
THE DESIGNER, DISPENSER AND MANUFACTURER DO NOT CLAIM THAT ANY EYEWEAR IS UNBREAKABLE OR ELIMINATES THE POSSIBILITY OF EYE OR FACIAL INJURY.